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Customer FeedbackCustomer Retention
July 25, 2017

6 Ways To Increase Customer Retention

Managing your customer retention may be the most important factor in growing your business. A Harvard Business study found that increasing retention rates by 5% can lead to increased profits by 25%-95%. With so many outlets for customers to give their feedback, both good and bad, giving customers an exceptional experience will…
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AutomationGetting Online Reviews
July 7, 2017

3 Things Survey Automation Can Do For You

SurveyLocal automation allows business owners to integrate with their CRM or accounting software to reach out to customers with a review request as soon as the job is completed. Here's the three top reasons you should have your reviews automated. 1. Automation saves you time We know you're busy. When…
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June 26, 2017

Here’s The 5 Ways To Improve Your Online Reviews

By now, most business owners know that having good online reviews is important to growing business. But what do you do if your a business owner and your company already has some bad reviews and it is now effecting your bottom line? Here's the 5 ways that you can reverse…
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Local Search
January 26, 2017

Join SurveyLocal CEO At The Collin SBDC Social Media Carnival

Join SurveyLocal Founder and CEO Chad Williams as he speaks at the Collin County Social Media Carnival on February 9, 2017! The Social Media Carnival will give small businesses tips and tricks how to market their business to consumers. Learn the industries most innovative ways on how to market your…
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Getting Online ReviewsReviews Tips
January 13, 2017

4 Reasons To Focus On Online Reviews in 2017

4 Reasons To Focus On Online Reviews in 2017 4.Online Reputation Matters More Than Ever Let's take a moment to remind everyone how important the internet is in the modern time. Almost everyone has a Google and a Facebook account (grandparents included) at the very least. Also as likely is…
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June 30, 2016

Why You Want Customers to Review Your Business

We live in a time where every persons opinions can be seen by millions in an instant; artists and children go viral for their skills, stores will instantly sell out of a product a celebrity was posted wearing, and business can be made or torn apart by online reviews. Now, potential customers will…
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Reviews Tips
September 4, 2014

The Plague of Fake Reviews

As online reviews become more important to businesses, there is more incentive to fake and manipulate reviews for profit. It is impossible to know just how prevalent fake reviews are in a specific industry, but one can only guess the percentage to be quite high (at least 30% by some…
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